Terms of Use
These Terms of Use govern your access to and use of https://hearble-uk.com (the “Site”), operated by Baptistes Corporation (“Hearble”, “we”, “us” or “our”).
By accessing or using the Site, you agree to these Terms of Use. Purchases made through the Site are governed separately by our Terms of Sale.
1. Acceptance of These Terms
By accessing, browsing or using the Site, you agree to comply with these Terms of Use. If you do not agree with them, you should not use the Site.
Nothing in these Terms affects any statutory rights you may have as a consumer under applicable UK law.
2. Access to the Site
We aim to keep the Site accessible and operational. However, access may occasionally be suspended, restricted or interrupted for maintenance, security, technical updates or circumstances beyond our reasonable control.
We do not guarantee that the Site will always be available, uninterrupted or free from errors. Where reasonably possible, we will endeavour to minimise any disruption.
3. Acceptable Use
You must use the Site only for lawful purposes. You must not:
- Use the Site in breach of any applicable law or regulation
- Provide false, misleading or fraudulent information
- Attempt to gain unauthorised access to the Site, its servers, customer accounts or connected systems
- Introduce viruses, malware or other harmful technology
- Interfere with the operation, security or performance of the Site
- Use automated systems to scrape, copy or extract Site content without our prior written permission
- Use the Site to infringe the intellectual-property, privacy or other rights of any person
- Use the Site for fraudulent, abusive or deceptive purposes
We may restrict or suspend access where we reasonably believe that these Terms, applicable law or the security of the Site has been breached.
4. Intellectual Property
Unless otherwise stated, all content available on the Site, including text, images, photographs, logos, graphics, videos, product descriptions, software and the Site’s design, is owned by or licensed to Baptistes Corporation and is protected by applicable intellectual-property laws.
You may access and use the Site for your personal and non-commercial use. You must not reproduce, distribute, modify, republish, commercially exploit or create derivative works from Site content without our prior written permission or the permission of the relevant rights holder.
Nothing in these Terms transfers ownership of any intellectual-property rights to you.
5. Reviews and User Content
If you submit a review, comment, photograph or other content to the Site, you remain responsible for that content and confirm that:
- The content is accurate and based on your genuine experience
- You own the content or have permission to submit it
- The content does not infringe another person’s rights
- The content is not unlawful, defamatory, threatening, discriminatory, obscene, misleading or fraudulent
You grant Baptistes Corporation a non-exclusive, worldwide, royalty-free licence to host, reproduce, display and use that content for the operation and promotion of the Site and Hearble products.
This licence continues for as long as the content remains published or is reasonably required for records relating to its previous publication. Where reasonably possible and subject to applicable legal or record-keeping requirements, you may ask us to remove content you submitted by contacting us.
We may moderate, reject or remove user content where we reasonably believe that it breaches these Terms, applicable law or the rights of another person.
6. Product and Health Information
Information provided on the Site is intended for general informational purposes only. It should not be treated as medical advice, diagnosis or a substitute for advice from a suitably qualified healthcare professional.
Individual needs and results may vary. If you have a medical condition, use a medical device or are uncertain whether a product is suitable for you, you should seek appropriate professional advice before use.
Nothing in this section excludes or limits any rights relating to product safety, conformity or quality that cannot lawfully be excluded.
7. Third-Party Links
The Site may contain links to websites or services operated by third parties. These links are provided for convenience or information only and do not necessarily constitute an endorsement.
We do not control third-party websites and are not responsible for their availability, content or privacy practices, except where responsibility cannot lawfully be excluded or where loss is directly caused by our failure to exercise reasonable care and skill.
You should review the terms and privacy policies of any third-party website you visit.
8. Our Responsibility
Nothing in these Terms excludes or limits our liability where it would be unlawful to do so, including liability for:
- Death or personal injury caused by our negligence
- Fraud or fraudulent misrepresentation
- Breach of rights that cannot be excluded under the Consumer Rights Act 2015
- Defective products under the Consumer Protection Act 1987
- Any other liability that cannot lawfully be excluded or limited
If you are a consumer, we are responsible for foreseeable loss or damage caused by our breach of these Terms or our failure to exercise reasonable care and skill. We are not responsible for loss or damage that was not reasonably foreseeable.
We are not responsible for business losses, including loss of profit, revenue, business opportunity or anticipated savings, where you use the Site wholly or mainly for personal and non-commercial purposes.
9. Privacy and Cookies
Information about how we collect and process personal information is available in our Privacy Policy.
Information about cookies and similar technologies is available through our cookie banner and, where provided, our Cookie Policy.
10. Changes to These Terms
We may update these Terms where reasonably necessary, including to reflect changes in applicable law, regulatory requirements, Site functionality, security practices or our business operations.
The updated Terms will apply from the date on which they are published on the Site. Changes will not retrospectively alter the terms applicable to an order already accepted by us.
Where a change materially affects registered users or ongoing services, we will provide reasonable notice where required by law.
11. Governing Law and Consumer Rights
These Terms are governed by applicable UK law.
If you are a consumer residing in the United Kingdom, you may bring proceedings before the courts applicable to the part of the United Kingdom in which you live. You also retain the benefit of any mandatory consumer protections applicable in your place of residence.
12. Contact
For questions about these Terms or the use of the Site, please contact us through the Contact page.
Information about Baptistes Corporation, including its business address and contact details, is available in our Legal Notice.
Last updated: 10 August 2026